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300 Guardall Director V4.74 User's Guide 21-0381E v4.7.4
On-Line Support & Product
Information
On-Line Information and Support
The Guardall web site
(http://www.guardall.com
) provides access to
product marketing and support information 24
hours a day, 7 days a week.
Guardall provides all product data-sheets and
marketing materials as Adobe® PDF files for
direct download and printing. Installation
instructions and user's guides for current
products are also available in PDF format.
Technical Support Web-Site
The technical support web site can be
accessed through the main web site, and is
also available directly under:
http://
supportna.guardall.com (Notice: No WWW)
http://www.guardall.com and
http://supportna.guardall.com
The Guardall web site is being updated for
ease of use, and additional features.
To view or print a PDF file, you must have the Adobe®
Acrobat reader software installed on your computer,
and/or PDF support set up for your Internet 'browser'
software. The Adobe® Acrobat reader is distributed
freely, and can be downloaded from www.adobe.com.
To access the Guardall web-sites, you must have both
Internet access and 'web browser' software installed
and properly set up on your computer.
- Guardall Director 1
- Contents 3
- Copyrights and Trademarks 7
- Disclaimer 7
- Welcome 9
- Reader/Door Mode 10
- Welcome to Guardall 11
- Director 11
- Exiting, Logging Off, or 13
- Changing Operators 13
- The Desktop 14
- Resetting the Desktop 15
- Other Desktop Choices 16
- 21-0381E v4.7.4 18
- Running Reports 19
- System Activity 19
- Time-and-Attendance 20
- Reporting 20
- Attendance Period 22
- (Remaining Buttons) 22
- Required-Attendance Time 23
- Periods 23
- On this Form (Intervals ) 24
- Roll-Call Reports 25
- (v4.61) 25
- Reporting on System & 25
- Personnel Activity 25
- Reporting on Previous 27
- Guard-Tours 27
- Reporting on User Access 30
- Authorities 30
- Reporting on Users 32
- System/Device Settings, etc 32
- Reporting on Operator 34
- Audits or Panel 34
- Communications Logs 34
- Reporting on Panel 36
- Diagnostics 36
- Working with the Report 38
- Monitoring System Activity 39
- Monitoring Window 40
- Limiting the Window to 43
- Show Only Specific 43
- (Comment / Resolve) 44
- When Messages Cannot be 45
- Transmitted to the Guardall 45
- Director Software 45
- Visually Verifying Users 46
- (Photo-Verification) 46
- Related Features 48
- menu, select 49
- Guard-Tours: Monitoring 50
- Guard Tours: Initial Set Up 53
- Deleting a Guard-Tour 54
- Guard Tours 54
- Checking Status 57
- Maps and Video (Visual 58
- - ) (magnifying glass) 60
- Camera Status/Control and 63
- Adjustments 63
- The Video Toolbar 64
- Controlling a Pan/Tilt/Zoom 64
- Checking Camera/PTZ 65
- Connection Status 65
- Setting the Maximum Camera 65
- Image Size 65
- menu, and select 66
- Initial Set Up of: Views 67
- Maps, Cameras 67
- Maps , Cameras , and 72
- Camera-Views 72
- Overview of Steps: 73
- Checking Status & 74
- Controlling Items 74
- 75
- Using the Status Toolbar 76
- Miscellaneous Status Tasks 77
- System (Date/Time Portion) 78
- Resetting Users' 79
- Antipassback Status 79
- Lockout" 80
- Checking System Status 81
- (Remote Diagnostics) 81
- Checking the Status of 82
- Panels (Equipment) 82
- Checking Power Levels 83
- Modules 84
- Controlling a Suite 86
- Security System 86
- Controlling Items by Area 87
- Working with this Screen 90
- Checking User In/Out Status 92
- Controlling Individual Doors 93
- Controlling Elevators 95
- Elevators 97
- Controlling Floors 98
- Bypassing Input Points 99
- (Sensors) 99
- Checking Status or 101
- Controlling Outputs 101
- (Electronically switched 101
- Devices) 101
- Panel Communications and 103
- Updates 103
- Transferring Panel Settings 104
- V2.0). This can be for 105
- (Buttons) 107
- Communications Sessions 108
- Correcting 109
- Communication/Update Errors 109
- Conflict 110
- Checking Account Status 111
- Panel Firmware Files, and 112
- Updating Panel Firmware 112
- (V4.4) 112
- Current Flash Files 113
- On This Form ( [Start 115
- ( [Change File] ) 116
- ..., [Change File] 116
- Administration 117
- Operators (People Who 118
- Can Use This Software) 118
- Account Options 119
- Setting or Changing an 120
- Operator's Password 120
- Operator Settings (v4.6) 121
- Operator Permissions 122
- In the Tree 123
- : [Management] 123
- Scheduled Event Filtering 125
- Top of the Form 126
- In Window Filter 126
- Out of Window Filter 126
- Schedule 126
- Schedules for User-Access 127
- Intervals 128
- Holiday Schedules 128
- Grid View 128
- Holidays and Time-Change 129
- On This Form 130
- Authority Groups to Manage 131
- Large Numbers of 131
- Authorities (v4.6) 131
- Authorities for 132
- Users/Entrants 132
- Selecting Areas 133
- Other things You can Do 133
- Pick-List (bottom of the 134
- Area Attributes 134
- Access Schedule 136
- Custom Information 137
- Categories for Users 137
- Users (Entrants / Panel 138
- Standard 141
- Validation 142
- Custom xx 143
- Suite 143
- The Photo-Badging Option 143
- Standard Photo-Badging 145
- Selections 145
- Printing a Card 146
- Designing Cards 147
- Cards that Have Been Lost 148
- Fall-Back Users (Can Enter 149
- During Comms Failure) 149
- / ID as assigned by 150
- System Maintenance Tasks 151
- Large Systems--Checking 152
- Differences / Conflicts 152
- Client/Server Systems: 153
- Checking to See Who Else is 153
- Logged onto the Database 153
- Director Database Tables 154
- Backing up or Restoring the 155
- Database 155
- To use this method: 157
- Audit Logs (Archive) 159
- Logs (Purge) 161
- Operating System Maintenance 162
- Configuration 163
- Working with Accounts and 164
- Folders (Multi-Account 164
- Systems) 164
- After a Multi-Server Login 166
- Advanced Sorting 167
- Users and Holidays Shared 168
- Across Multiple Accounts 168
- Phase 2: Community 171
- Things You Can Do 172
- Authority Name 172
- Phase 3: Shared Users and 173
- Holidays 173
- Accounts 175
- Account-Wide Panel 177
- Settings 177
- Setup 179
- Bad Card/PIN ( V4.20) 180
- Site Address and Mailing 180
- Address 180
- Contact 180
- Service PIN 180
- Event Responses for 181
- Acknowledging Alarms 181
- Alarm / Event Instructions 182
- Enabling Sounds (to be 183
- Customizing How Events are 184
- Displayed (Event Priority) 184
- Buttons at the Bottom of 185
- Columns (Event Criteria) 185
- Detailed Operator and User 186
- Audit Trail 186
- Setting up Video Events 186
- Software-Based Text Paging 187
- (Serial Reporting) 187
- Panels, Panel Groups, and 188
- Connection Settings 188
- How to Get Here 189
- Location 190
- Connection 190
- System Panels and Displayed 190
- Item-Numbers 190
- System Settings for 192
- (!!! ) 193
- ACPO 195
- Remote Mgt. Settings 195
- (bottom of the form) 196
- On Board Modem Type 197
- SIA / CID Test 198
- System Card-Access Settings 199
- Standard and 200
- Alternate 200
- Equipment Settings (Pseudo 201
- / Internal Inputs) 201
- Areas and Related Settings 202
- Delay Times 204
- Exit Settings 204
- Other Settings 204
- Access 205
- Scheduling 206
- Counting ( V4.20) 207
- Activity Monitoring and Auto 208
- Activity ( V4.20) 208
- Auto Arm ( V4.20) 208
- More Tabs 209
- LCD 209
- Setting up Area Groups 209
- On this Form 210
- Expansion Modules 211
- Badge (V4.4) 213
- Suite-Security Keypads and 214
- Related Settings 214
- Extended 216
- Activity ( V4.4) 217
- Doors, Readers, and Related 218
- Top of The Form 220
- In Reader 221
- Reader Mode 222
- Lockout 222
- Miscellaneous 222
- [Class Map] 222
- [Card Action] 223
- Request to Exit 224
- Alarms 224
- Aux In/Out 224
- Elevators (Lifts) and 225
- Associated Readers 225
- Elevators 226
- Configuration Elevators (1 227
- tab shown) 227
- Card Mode 228
- Inputs 229
- Floors 229
- Desecure 229
- Floors (Pertaining to 230
- Access-Controlled Elevators 230
- / Lifts) 230
- Input Points—Monitored 231
- Sensors 231
- Configuration Input Points 232
- Standard 233
- Command 233
- Video Events 234
- Burglary Points: 235
- Life/Safety Points: 235
- Supervisory Points: 235
- Local Points: 235
- Input Points—Custom 236
- Point Types 236
- On This Form (Standard ) 237
- Custom Circuit-Types for 238
- Input Points 238
- Programmable Outputs 239
- (Signalling & Device 239
- Switching) 239
- Event Types and Events: 242
- Output Action: 242
- On and Off) 243
- Multi-Condition Equations: 243
- Programmable Output 244
- Functions 244
- Installation and 249
- Technical Reference 249
- PC Issues and Software 250
- Installation 250
- System Panels 252
- For the Photo-Badging Option 252
- Windows Settings Required 253
- Software Installation for a 254
- Fresh/New System 254
- Typical Steps 256
- If You Need to Transfer the 258
- Database to a Different PC 258
- Required for the 260
- Director Server 260
- Required for 260
- Workstation PCs 260
- Activating Your Software 261
- Tech-Ref 263
- Introduction 264
- Client/Server Issues and the 265
- Director Server Manager 265
- Requirements 266
- The Director-Server manager 266
- Client/Server Access 267
- New Installation? Try 272
- Panel Connection Overview 273
- (Central Station) 275
- PC-to-Panel—Direct 276
- Connection 276
- PC and Panels—Modem 277
- Connections 277
- Serial Port / Modem Setup 278
- (Communications Manager) 278
- Communication Pools for 282
- Setting Up a New System 284
- (Commissioning) 284
- Panel Communications 285
- - 3 doors, and monitored 286
- Customizing the MyTools 288
- System Capacities 289
- System-Wide Capacities 291
- Common Per-Panel Capacities 292
- Inputs and Outputs 293
- Supervision 293
- Readers / Doors 293
- N/A N/A N/A 294
- User-Logins (Needed for: 295
- Support) 295
- Custom Queries and Reports 297
- ERM Integration) 300
- Manually Importing User-Data 301
- From a Text File 301
- Licensing 302
- Required Data Format 302
- Importing Card Data Manually 302
- System / Hardware 303
- Reference 303
- Alarm System Hardware 304
- LCD keypad Tones 306
- Information 308
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